By Anne Roos, Director of Content Development
What is your company’s online footprint? What makes your business stand out on the Internet? This is known as your digital identity, or how your company is perceived in the digital world. In other words, it is your online branding.
Factors that contribute to your online identity can range from your logo, your URL (website address), and even the style of fonts and graphics on your website. Social networking takes the temperature of how your company is perceived online.
With over 3 billion worldwide Internet users, your goods and services can’t afford to be invisible on the worldwide web. Build a digital presence for your business and you’ll increase sales and have power over your online reputation.
Here are 4 steps to creating your company’s searchable identity:
1. Take over the reigns—When someone performs a Google search for the kinds of products and services you sell, your website and social media profiles must be on display. Get listed as a viable choice against your competition and don’t be invisible in the search results. Establish a powerful website for your business, and utilize best SEO practices to define your company in social media.
2. Use consistent branding across the internet—Develop the logo, graphics, and tag lines to brand your company’s representation on your website and on each social media profile you create. Discover the best keyword phrases that will lead people searching on Google to your company. Single out your company’s niche–Always include tags in your blog posts and META information on your website and blog pages.
3. Mingle, mingle, mingle—Don’t be a wallflower. Discover where your target customers converse online and make those social networking platforms your go-to places to schmooze. Post regularly, and include meaningful, interesting info that attracts readers to your website and blog. Reply to posts immediately to demonstrate that your company cares about the opinions of your customers. Join LinkedIn and Facebook groups that are relevant to your company’s best interests, and chime in on topics that are in your business wheelhouse. Online mingling, or social networking, drives customers to your website and strengthens your branding. It gives you control of what people are saying about your company.
4. Keep the discussion about business—Use social media as an educational forum, sharing information about the newest trends and how-to’s of your industry. Don’t use it as a carnival barker for hard selling your products, and don’t use it for posting what you had for lunch (unless, of course, you are in the food industry). Be professional and always take the high road to help potential customers find what they are looking for.
It takes time to build a successful online digital identity. It takes a delicate balance of website, blog, and social media finesse. The process is never finished—maintaining your digital identity is dynamic and requires constant updating, because the online conversation about products and services is never static.
Rely on the content experts at Moore Than SEO to curate and create the social media posts and profiles, blog articles, and web pages that attract attention and make your company a rock star in your own niche. We’ll help you create and maintain the digital identity that makes you shine against your online competition.